This Privacy Policy explains how Tickzim collects, uses, stores, and protects personal information when you use our platform. By using Tickzim, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following information from users and buyers:

• Full name
• Date of birth
• Phone number
• Email address
• Username and account details
• Event purchase and ticket history
• Payment-related information required to complete transactions

2. How We Use Your Information

Your information may be used to:

• Create and manage your Tickzim account
• Process ticket purchases and registrations
• Send confirmations, updates, and support messages
• Improve platform performance and user experience
• Help prevent fraud, abuse, and unauthorized access

3. Payment and Transaction Data

Tickzim may process payment-related details as needed to complete purchases and confirm transactions. We do not store sensitive payment data longer than necessary for transaction processing and record keeping.

4. Sharing of Information

We may share information only when necessary, including:

• With event organizers for ticket confirmation and attendee management
• With payment service providers to process transactions
• When required by law, regulation, or lawful authority
• To protect the rights, safety, and security of Tickzim, users, and the public

5. Data Security

We take reasonable steps to protect your information from unauthorized access, loss, misuse, disclosure, or alteration. However, no online platform can guarantee absolute security.

6. Cookies and Technical Data

Tickzim may use cookies and similar technologies to improve functionality, remember preferences, and analyze how users interact with the platform.

7. User Responsibilities

You are responsible for keeping your login details secure and for ensuring that information you provide to Tickzim is accurate and up to date.

8. Data Retention

We keep personal information only for as long as necessary to provide services, meet legal obligations, resolve disputes, and maintain business records.

9. Your Rights

Depending on applicable law, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your account or certain data
• Contact us about privacy concerns or data use questions

10. Changes to This Policy

Tickzim may update this Privacy Policy from time to time. Continued use of the platform after changes means you accept the updated version.

11. Contact

For privacy questions, account concerns, or support requests, please contact Tickzim through the official support channels provided on the platform.